365bd Terms and Conditions

1 General Introduction

These terms and conditions ("Terms") apply to the use of the 365bd platform and its website, mobile application and related services ("Services"). By using any service of 365bd, you acknowledge that you have fully read and understood these Terms and agree to be legally bound by them.

If you disagree with any part of these Terms, please do not use any service of 365bd. These Terms form a binding legal agreement between the user and 365bd.

365bd is committed to providing a reliable and safe gaming experience for users in Bangladesh. We use SSL encryption technology to keep all your information and transactions secure. Fair play is our core principle.

2 Definitions

The key terms used in these Terms are defined as follows:

2.1 "Platform"

The 365bd website, mobile interface and all associated digital channels are collectively referred to as the "Platform".

2.2 "User" / "You"

Any person who has registered on the 365bd platform or is using the services is considered a "User".

2.3 "Account"

A personal profile created through registration on 365bd, through which the user can use services, deposit and withdraw funds.

2.4 "Bonus Funds"

Additional funds provided by 365bd under various promotions, which can only be converted to cash after fulfilling specified wagering conditions.

2.5 "Deposit"

Funds transferred into the account from the user's personal funds.

3 Eligibility and Age Requirement

The following eligibility criteria are required to register and use the 365bd platform:

• You must be 21 years of age or older.
• You must use the platform voluntarily and for personal entertainment purposes.
• You must be legally capable of entering into a binding agreement.
• Your account must not have been previously closed or suspended by 365bd.

365bd may at any time request valid identity documents (National ID card, passport or birth certificate) for identity verification. If verification is not completed within the specified time, the account may be temporarily restricted.

4 Account Registration

4.1 Single Account Policy

Each user may create only one account. If a single person holds multiple accounts, all accounts will be closed and all deposited funds and bonuses may be forfeited.

4.2 Accuracy of Information

All information provided at the time of registration must be true, accurate and complete. Providing false or misleading information is a clear violation of these Terms.

4.3 Account Security

It is your responsibility to keep your account login credentials (username and password) completely confidential. You are fully responsible for all activities conducted from your account.

• Use a strong password that cannot be easily guessed.
• If you notice any suspicious activity on your account, contact us immediately via live chat.
• Do not allow anyone else to use your account.
• Be cautious about accessing your account on public Wi-Fi networks.

4.4 Updating Information

If any of your personal details change (such as your mobile number or bank account), notify 365bd immediately. 365bd will not be responsible for any issues arising from outdated information.

5 Deposits and Withdrawals

5.1 Supported Payment Methods

365bd currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

5.2 Deposit Rules

• Deposits made from a payment method not registered under the same name as the account may not be accepted.
• Use of third-party payment methods is prohibited.
• The deposit amount may depend on the individual limits of the bank or mobile banking service.

5.3 Withdrawal Rules

• Withdrawal requests are generally processed within 1 hour.
• Withdrawals may be delayed if identity verification has not been completed.
• Account verification may be required before the first withdrawal.
• Bonus balance cannot be withdrawn directly — the specified wagering conditions must be met first.

6 Bonuses and Promotions

6.1 Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. To receive this bonus, the deposit amount must be at least ৳300.

6.2 Wagering Conditions

A 20x wagering requirement applies to the welcome bonus and other bonuses. This means the bonus balance becomes withdrawable only after placing bets totalling 20 times the bonus amount.

6.3 General Bonus Terms

• Each bonus offer has its own validity period, which will be stated on the relevant offer page.
• The same bonus cannot be claimed more than once on a single account.
• Maximum bet amounts when using a bonus may be restricted — details will be provided on the promotions page.
• 365bd reserves the right to modify, suspend or cancel any bonus offer at any time.
• If any misconduct or abuse is suspected in connection with bonus activities, the bonus will be forfeited.

6.4 VIP Program

The 365bd VIP program has three tiers. Advancement is based on user activity and contribution:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.

Criteria for determining VIP tier and related benefits are decided entirely at the discretion of 365bd.

7 Prohibited Activities

The following activities are strictly prohibited on the 365bd platform and any violation will result in immediate account closure:

7.1 Fraud and Cheating

• Using bots, scripts or automated software for betting or gaming.
• Using a VPN or proxy to bypass geographic restrictions.
• Attempting to gain bonus benefits by creating multiple accounts.
• Conducting transactions using another person's payment information.

7.2 Money Laundering

Using the 365bd platform for money laundering or any illegal activity is strictly prohibited. If such activity is detected, the relevant authorities will be notified.

7.3 System Abuse

• Exploiting technical errors in the platform as an opportunity.
• Attempting to hack or gain unauthorised access to the system.
• Providing false or incorrect transaction information.

8 Responsible Gaming

365bd places the highest priority on responsible gaming. We believe that gaming is a form of entertainment — never a way to resolve financial difficulties.

8.1 Self-Restriction Tools

Users can set the following restrictions on their own:

• Daily, weekly or monthly deposit limits.
• Daily, weekly, or monthly betting limits.
• Excluding yourself from the platform for a set period of time (self-exclusion).

8.2 Warning Signs

If you experience the following signs, seek help:

• Repeatedly placing bets to recover lost money.
• Neglecting family or work due to gaming.
• Spending money beyond your budget.

For more information and support, visit our Responsible Gaming page.

9 Privacy & Data Protection

365bd is committed to protecting the privacy of users' personal information. Details about how we collect, store, and use data can be found on our Privacy Policy page.

9.1 Purpose of Data Use

• Account verification and security assurance.
• Transaction processing and fraud prevention.
• Providing customer service.
• Meeting regulatory requirements in compliance with applicable laws.

9.2 SSL Protection

All data transfers on the 365bd platform are secured through SSL encryption technology. We do not sell your financial information to third parties.

9.3 Cookie Policy

Our website uses cookies to improve functionality and personalize the user experience. By continuing to use the platform, you are considered to have agreed to the use of cookies.

10 Limitation of Liability

10.1 Service Guarantee

365bd always strives to ensure uninterrupted service, however the service may be temporarily disrupted due to technical issues, maintenance, or external factors. In such situations, 365bd will not be held liable for any losses.

10.2 Gaming Outcomes

All game results are determined through Random Number Generator (RNG) technology. 365bd makes no guarantee regarding wins or losses in games. Participation in gaming is entirely at your own risk.

10.3 Third-Party Content

The 365bd platform includes content from various game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. 365bd bears limited liability for technical issues with these games.

11 Account Suspension & Closure

11.1 Rights of 365bd

365bd reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Suspected fraudulent or deceptive activity.
• Providing false identity or information.
• Suspected money laundering activity.
• Extended inactivity (more than 12 months).

11.2 User Rights

You may close your account at any time. To do so, contact our support team via 24/7 live chat. Any valid balance can be withdrawn before account closure, however bonuses for which wagering requirements have not been met will be forfeited.

11.3 Inactive Accounts

Administrative fees may apply to accounts that have been inactive for 12 months or more. If an inactive account has any balance, the user will be notified by email.

12 Changes to Terms and Conditions

365bd reserves the right to amend, modify, or update these terms and conditions at any time. In the event of changes:

• The updated terms and conditions will be published on this page.
• The date of the change will be noted above as "Last Updated".
• Users will be notified by email in the case of significant changes.
• Continuing to use the platform after any changes will be considered as your acceptance of the new terms and conditions.

12.1 Contact

If you have any questions or concerns about these terms and conditions, contact us through our 24/7 live chat support or by email: [email protected]

12.2 Applicable Law

These terms and conditions are governed in accordance with relevant international gaming regulations. Any disputes will first be addressed through dialogue.